Can I Transfer My Volaris Ticket to Another Person?
- James Carten
- May 10, 2024
- 2 min read
Updated: May 29, 2024
If your travel plans have changed and you're wondering "Can I transfer my Volaris ticket to another person?", the answer is yes - but only under certain conditions per Volaris' name change policy. Transferring a Volaris airline ticket to a new traveler is allowed, but it comes with some rules, restrictions, and fees to be aware of.
In this article, we'll cover all the key details around transferring or changing the name on a Volaris reservation so you can determine if it's an option for your situation.
Eligibility for Volaris Name Changes
Not all Volaris fares allow name changes. Only the following fare options permit transferring a ticket to a new passenger:
Clasica fare
Clasica Plus fare
Cramática fare
The budget-friendly Básica fare does not allow name changes under any circumstances. If you purchased a Básica ticket, you would need to cancel your reservation and book a new one for the intended traveler.
Volaris Airlines Name Change Fees
Volaris charges a fee anytime you need to change the name on a reservation. The name change fee applies per direction, per passenger. So if you're changing the name for a round-trip itinerary, you'll pay the fee twice.
The current Volaris name change fees are:
$60 USD for domestic Mexican routes
$100 USD for international routes
These fees are non-refundable, even if you end up canceling the new reservation later on.
How to Request Volaris for Name Change
To initiate a name change on your Volaris ticket, you'll need to contact the airline directly by phone or at the airport ticket counter. Online name changes are not permitted.
By Phone: Call Volaris' reservation line at the appropriate number for your location. In the U.S./Canada the number is 1-800-122-8737. Explain that you need to change the name on your existing reservation and have your 6-character confirmation code ready.
At the Airport: Visit the Volaris ticket counter at the departure airport before your flight. Have your confirmation code and new passenger's information on hand to request the name change.
Information Needed When requesting the name change, you'll need to provide:
Your existing reservation confirmation code
The current passenger's full name as it appears on the ticket
The new passenger's full name as it appears on their government-issued ID
New passenger's date of birth
Your contact information (phone and email)
The new passenger will also need to pay any applicable fare difference if the new travel dates have a higher airfare than your original ticket.
It's recommended to initiate the Volaris name change request as soon as possible before travel to allow sufficient processing time. Name changes cannot be made retroactively after travel is completed.
Additional Policies for Volaris name change
A few additional points on Volaris' name change policy:
The new passenger must meet all requirements for travel (proper documentation, visas if applicable, etc.)
Name changes are permitted one time only per passenger
The new passenger's name will be updated, but all other reservation details (flights, dates, etc.) remain the same
Once changed, the new passenger becomes the owner of the reservation going forward
By understanding Volaris' policy, eligible fares, fees, and procedures, you can smoothly transfer your ticket to a new traveler when the need arises. Just be sure to initiate the name change process well in advance of your flight departure.








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